At Charlee Rose Boutique, our biggest goal is to serve our incredibly loyal customers to the best of our ability. If you're not completely satisfied with your order, we will do everything we can to try and make it better!
Please look over your order as soon as you get it in your hands. If you think that you've received a defective item, contact firstname.lastname@example.org within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact email@example.com as soon as possible so we can get that mishap sorted out for you!
Here is the run-down of the rules and procedures for returns:
- Items can be returned for store credit only, issued in the form of a gift card sent via email. We cannot issue refunds.
- All returns must be received within 30 days* of the date that we ship out your order.
- Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
- Returned items must remain un-washed and unworn.
- Include your return form and original receipt. (It helps us out if you circle the item(s) you wish to return.)
- Shipping is non-refundable, unless there was a mistake on our end.
- Please allow 5-7 business days to process your return once it is received at our warehouse.
*Please allow 5-10 days for package transit. This will ensure that we receive your return within the 30 day window.
View Return Form Here: https://goo.gl/forms/VRfOAhwyWDdWmTXE3